1. Privacy Policy

Effective Date: October 20, 2025

At PV Black Car, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

Information We Collect

• Personal Information: Name, phone number, email address, billing details, and pickup/drop-off locations.

• Payment Information: Credit card or online payment details are securely processed via our payment partners.

• Usage Data: IP address, browser type, pages visited, and time spent on the website.

• Cookies and Tracking: We use cookies to enhance your browsing experience and provide personalized services.

How We Use Your Information

• To confirm and manage bookings.

• To provide customer support.

• To send promotional materials (if opted in).

• To improve our services and website functionality.

• For legal compliance and fraud prevention.

Information Sharing

We do not sell or rent your personal data. We may share your information with:

• Trusted partners for booking and payment processing.

• Legal authorities if required by law.

Data Security

We implement strict security measures including encryption, firewalls, and secure servers to protect your information.

Your Rights

• Access, correct, or delete your personal data.

• Opt-out of marketing communications.

• Contact us regarding privacy concerns at [info@pvblackcar.com].

2. Terms & Conditions

Effective Date:October 20, 2025

By using PV Black Car services, you agree to the following terms:

Service Usage

• Our chauffeurs provide luxury transportation with safety, punctuality, and privacy.

• Bookings can be made online, via phone, or email.

• You must provide accurate personal and payment information.

Payment & Billing

• Full payment is required at the time of booking unless otherwise agreed.

• Prices are subject to change without prior notice.

• We accept credit/debit cards and approved digital payments.

Cancellations & Refunds

• Cancellation Policy: Cancellations made 24 hours before service are fully refundable. Later cancellations may incur fees.

• Refunds: Refunds will be processed via the original payment method within 5–7 business days.

Liability

• PV Black Car is not liable for delays caused by traffic, weather, or unforeseen events.

• Personal items left in vehicles are the responsibility of the passenger.

Modifications

We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on our website.

3. Refund & Cancellation Policy

At PV Black Car, we strive to provide flexibility while ensuring service quality.

Standard Cancellations

• Free cancellation up to 24 hours before the scheduled service.

• 50% charge if canceled within 24 hours.

• No refund for no-shows.

Modifications

• Booking changes (date/time) are subject to availability.

• Service upgrades or vehicle changes may incur additional fees.

Refund Process

• Refunds are processed within 5–7 business days.

• Payments are returned via the original method of payment.

4. Cookie Policy

Our website uses cookies to enhance your experience:

Types of Cookies

• Essential Cookies: Required for site functionality.

• Performance Cookies: Help us understand website usage.

• Advertising Cookies: Show relevant ads and promotions.

You can manage or disable cookies through your browser settings, but this may affect website functionality.

5. Data Protection & Security Policy

PV Black Car follows strict data protection standards in line with international best practices:

• All personal and payment information is encrypted during transmission.

• Access to sensitive data is limited to authorized personnel only.

• Regular audits and security updates ensure compliance with data protection laws.

Contact Us

For questions or concerns regarding our policies, contact us:

Email: info@pvblackcar.com
Phone: +1 (480) 930 5953